• Oversaw the management of marketing campaigns/projects and ensured the delivery of creative work to Hendrick’s Global Brand Team as well as Local Market Teams.

• Fostered client relationships, promoted brand consistency.

• Collaborated with cross functional teams and coordinated brand marketing initiatives to enhance brand visibility.

• Executed tailored marketing campaigns to increase brand visibility.

• Participated in regular client meetings, addressed concerns, identified opportunities and lead to growth in account revenue.

• Problem-solver while ensuring a positive customer experience.

• Managed a portfolio of client accounts (main client Vodafone Telecommunications).

• Developed a trusted advisor relationship with key accounts, customer stakeholders and executives and all relevant vendors.

• Contributed in conceptualizing and implemented full ATL & BTL campaigns including TVC, Radio, Print, Digital, Events and promotional events and branding.

• Conducted meetings with clients and informed them about the current work status of their projects.

• Communicated and worked closely with other departments in order to facilitate client requests.

• Operated as the lead point of contact for all matters specific to assigned client experiential and event marketing initiatives.

• Maintained and managed with care client budgets.

• Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.

• Planned, implemented, tracked sales and marketing strategies to promote brand products in the FMCG sector (Pepsi, 7UP & Lipton Ice Tea beverages).

• Worked with sales, marketing, product development and production teams to launch new local products, handling everything from planning to execution.

• Worked closely with the sales department to develop and ensure the implementation of all marketing activities while setting distribution targets of new & existing products.

• Monitored product distribution and consumer reactions.

• Measured and reported performance of marketing strategies and assessed against goals (KPIs) in order to achieve short and long term business objectives.

• Prepared creative briefs, campaign ideas & campaign execution into TV, radio, print, POS materials, outdoor advertising for local campaigns.

• Developed partnerships with external advertising agencies, event organizers, marketing research agencies, etc.

• Accepted referrals on behalf of adjusters, nurse case managers, doctors for injured workers.

• Offered advice and assistance to customers, paying attention to specific needs or wants.

• Communicated with insurance adjusters and nurse case managers for obtaining treatment authorizations on behalf of injured workers.

• Monitored patient's/injured worker’s therapy performance and updated nurse case managers, adjusters and doctors.

• Followed up with patient's doctor regarding patient progress.

• Collected customer feedback and made process changes to exceed customer satisfaction goals.

• Worked with Salesforce; a digital platform that helps companies build connected CRM-powered digital experiences.